Central 911 Services
Emergency Calls Answering Point and Dispatch (ECAP-D)
Emergency Calls Answering Point and Dispatch (ECAP-D) unit is mainly responsible in receiving emergency calls, logging of necessary information on the Computer-Aided and Response Emergency Dispatch System and dispatching of the appropriate resources nearest to the scene of the emergency, providing a 24 hour, 7-day coverage;
Emergency Medical Services
It functions to render life-saving pre-hospital procedures on-site and during transit. The E-M-S unit boasts its own Ambulance Bus that caters to mass casualty incidents. In cases of traffic congestion or in areas inaccessible for regular ambulances, the unit deploys its Fast Reaction Emergency Medical Services personnel who is tasked to provide pre-hospital interventions prior to the arrival of an ambulance.
Urban Search and Rescue
It provides rescue services and responds to complex operations or incidents such as Road Accident Extrication, High-Angle Operations, Confined Space Operations, Animal Control and Swift Water Rescue and others.
Fire Auxiliary Services
It complements and serves as an auxiliary support to the Bureau of Fire Protection in various fire suppression operations.
Search and Rescue Dogs
Search and rescue (SAR) dogs are deployed during earthquakes and floods, collapsed building scenarios, mass-casualty incidents, and locating missing people. The dogs are trained to detect human scents. Their handlers are rescue technicians who have extensive experience and training in search and rescue operations.